|Recommended: NoPackage Delivery Problems — We constantly have delivery failures, restaurants, Amazon, Oregon USPS, UPS etc. Our building layout is odd and the markings aren't clear enough for delivery persons to understand. I'm in bldg 201, apt 102. There is an apt 201 next door as well. My door is around the building under a deck. It looks like a backdoor of the front apt. I have lost many packages, I've had to wander the lot looking for where they left it. I've lost medical supply deliveries. Can we get something done to make this more clear and understandable
Hi Troy, Thank you for taking the time to post your review. We do appreciate your feedback and would love to work with you through these concerns. The property manager will reach out to you directly to address your concerns. We are here to serve you and make sure you experience a 5 star residency. Please feel free to reach out to our Residents First Satisfaction Manager at firstname.lastname@example.org. Again, thank you for your feedback! - The Bergamont Management Team.
|Recommended: NoMaintenance Staff — The MS is exceptional.
David, thank you for the shout out to our Maintenance Team! We are so glad you have experienced their hard work, efficiency, and dedication to our residents. However, we are sad to see you would not recommend Bergamont Townhomes. If there is anything we can do to make your residency 5-stars, please let us know. Thank you.
|Recommended: YesVery Nice — It is a very nice place and the people there are friendly. Dog friendly area and are welcome. Nice layout of Townhouse.
Thanks for 5-stars, Mike! We, too, love our pet-friendly community and are glad to hear you are enjoying your home here at Bergamont Townhomes. Let us know if you need anything, anytime!
|Recommended: YesGreat Property. — Love the property, great staff. Newer, clean upon move in, large windows bright. Ceilings are higher than many other properties. Although the landscaping appears nice, many of the trees are underwater when it rains incorrectly prepped ground in places , and many of the trees have ropes that are so tight that they are growing into trees. Many of the shrubs are dying however it looks like management is being proactive on this for next season. Really, this is not a big complaint overall, we have been happy.
Kerstin, thank you so much for sharing you observations with us. We are glad you are loving the property and we will make sure your concerns in regards to the landscaping are brought to the attention of our groundskeepers. Let us know if there is anything else we can do to ensure you are receiving a 5-star experience at your home at Bergamont.
|Recommended: YesLandscaping — Although I think the landscaping is fine, but the grass around us I see in other places doesn't look that good. Needs to be re-seeded
Thank you for taking the time to leave your review, Vicki! We are looking forward to a beautiful, full landscape to follow the fall and winter months. Please let us know if there is anything we can assist with and we appreciate your residency!
|Recommended: NoLike the size and layout, garage, separate entrance, patio deck, and view of pond. — Location accessible to local merchants, nice responsive staff. Like the dog friendly atmosphere.
Thank you for taking the time to leave a review on our community, Sue! We are happy to hear that your overall experience at High Bluff has been a positive one. We would like to let you know that our team at High Bluff is working hard to get our grounds up to par, and we are looking forward to having abundant green space for our residents to enjoy! Again, we appreciate your feedback and your residency with us!
|Recommended: YesNice Place to Live — Living at Bergamont Townhomes is very quiet which is nice. Parking is fine for the duplex properties. Maintenance requests are completed in a timely manner.
|Recommended: YesAwesome family orientated and pet friendly place — Highly recommend this complex. They are timely and very professional. Property is well maintained. Neighbors are wonderful and you do not hear them like regular apartments. Only thing you can hear is the garage doors that's all.
We are so happy to hear that you're loving your time at our community, Samantha! Resident satisfaction is our number one goal here at Bergamont. We appreciate your recommendation and look forward to working with you in the future.
|Recommended: YesGreat place to live, so far. — Lived here for almost four months. So far no complaints. Put a work request in for a loose siding panel and they got around to fixing it within two days.
Thanks for taking the time to leave a review, Travis! We are happy to hear that you're settling into your new apartment and are having a great experience so far. We look forward to your continued residency with us - please let us know if there is anything we can help you with.
|Recommended: YesAwesome Place to Live — A nice area, that is close enough to Madison, but far enough away to be able to get away from all the traffic. Favorite place i found when i moved here.
Brandon, we appreciate you taking the time to leave such an awesome review! We are very happy to hear that you are enjoying your time at Bergamont and we look forward to your continued residency with us.